Shipping Policy

Posted: 08/08/2024

Effective: 08/08/2024

Growth, Resilience & Grit (GRG) is committed to providing a smooth shipping experience for our customers. Please review our shipping policy below.

Definitions

Business Days: Monday through Friday, excluding federal holidays.

Processing Time

Orders are typically processed and shipped within 3 business days of purchase. During peak seasons or promotional periods, processing times may be extended.

Shipping Method

We ship all orders via USPS. Delivery times vary based on the destination. Estimated delivery timeframes:

- East Coast: 5-7 business days

- Midwest: 4-6 business days

- West Coast: 3-5 business days

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated at checkout based on order weight and destination.

International Shipping

At this time, we only ship within the United States. All shipments comply with local laws and regulations.

Address Accuracy

Please ensure your shipping address is correct at checkout. GRG is not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Damaged Packages

While GRG is not liable for lost or damaged packages once they have been transferred to the shipping carrier, we will assist customers in filing claims with the carrier if such issues occur.

Returns

Customers are responsible for all return shipping costs unless the return is due to our error. Please refer to our https://www.grgmindbody.com/cancellation-and-return-policy for full details.

Order Cancellations

Orders can be cancelled for a full refund, including shipping costs, if the cancellation request is received before the order is shipped.

Shipping Restrictions

We currently do not ship to P.O. boxes or APO/FPO addresses.

Partial Shipments

In some cases, your order may be shipped in multiple packages. You will be notified if this occurs, and standard shipping rates will apply.

Privacy Protection

GRG is committed to protecting your privacy. Your shipping information will be used solely for the purpose of delivering your order and will be handled in accordance with our Privacy Policy.

Force Majeure

GRG is not responsible for shipping delays caused by circumstances beyond our control, including but not limited to natural disasters, severe weather conditions, or global health crises.

Questions

If you have any questions about our shipping policy, please contact our customer service team at admin@grgmindbody.com.

This shipping policy is subject to change without notice. By placing an order, you agree to the terms outlined in this policy.